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Now onboarding new partners

IT helpdesk support that scales as fast as you do.

Multilingual agents, 24/7 monitoring and airtight request handling — run as a seamless extension of your team, with no setup fees and no rigid contracts.

English French Dutch Arabic
24/7
Coverage
4
Languages
30d
Onboarding
0
Setup fees

No indexation for the first 3 years, no hidden fees, and an open invitation to visit our Agadir operations in person.

About Dimasol

A new company, built on a decade of helpdesk experience.

Headquartered in Agadir, Morocco, Dimasol is founded by a team with over a decade of experience in IT operations and customer service across Europe. We help growing businesses focus on innovation while we take care of their support needs.

Read our story

Come see it for yourself

Every client is invited to visit our Agadir operations — flights and hotel included for two stakeholders — to build trust face-to-face, not just over email.

Our Solutions

Five ways to plug Dimasol into your operation.

Customizable support services, priced honestly and tailored to your business.

Team Extension

Reinforce your existing IT team with ITIL-trained, multilingual agents.

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Outsourced Helpdesk

A fully white-labeled helpdesk, running under your brand end-to-end.

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24/7 Monitoring

Round-the-clock alert triage, ticketing and P1/P2 escalation.

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Request Fulfillment

Onboarding, mailbox creation, access management — handled and tracked.

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VIP & Executive Support

Discreet, prioritized support for leadership and board members.

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Not sure which fits?

Talk to us

Ready to enhance your IT support?

See how Dimasol can reduce your costs while improving service quality.